GENERAL TERMS AND CONDITIONS OF SALE – EUROPE
Applicable as of January 1, 2026
TERMS OF SALE
Placing an order implies full and unconditional acceptance by the buyer of these General Terms and Conditions of Sale.
If the buyer does not raise any objection to the above terms, the absence of written objection shall constitute acceptance.
PRICES
The prices of the goods sold are those in effect on the date the order is placed. They are expressed in euros and calculated exclusive of VAT.
Any professional customer located within the Eurozone who provides a valid VAT number will be invoiced excluding VAT.
BOARDS SOURCE reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated at the time the order is registered via its website: www.boardssource.com
DISCOUNTS GRANTED
The prices offered include discounts that BOARDS SOURCE may grant depending on the annual turnover achieved by the buyer during the current year:
• Up to annual turnover below €3,500: 25% discount
• From annual turnover above €3,500: 40% discount
Discounts are reviewed throughout the year for turnover below €3,500 excl. VAT and may change with each order.
These discount percentages apply to products presented on the website www.boards-source.com, excluding products already subject to promotional pricing and special operations.
PRODUCTS
Photos and descriptions illustrating the products are non-contractual. Their characteristics may be modified without prior notice by the manufacturers.
Product offers are valid while stocks last.
BOARDS SOURCE reserves the right to modify products during the season in order to improve their quality. In all cases, the seller will inform the customer as soon as possible after the order has been placed.
ACCOUNT OPENING
Accounts are opened upon presentation of the buyer’s SIRET number, VAT number, and bank account details (RIB).
Goods will be shipped after confirmation of payment. Subsequent deliveries will be carried out according to our general payment terms.
RECEIPT OF GOODS
Upon delivery, the buyer must ensure that the shipment complies with the order.
Any claim must be made in writing, prior to use, and no later than five (5) days following receipt of the parcels.
The company declines all responsibility in the case of parcels delivered open with missing or damaged products if no immediate and detailed reservations have been made on the transport document.
Signed delivery notes constitute proof of compliant delivery and may not be subject to claims.
WARRANTY
Products are guaranteed for 12 months upon presentation of proof of purchase and photographs of the product concerned.
This warranty applies under normal use of the product and does not cover damage resulting from accidents caused by negligence or lack of maintenance.
PAYMENT TERMS
Orders may be paid by:
• Check
• Credit card via a Monetico payment link
• Bank transfer
No discount will be granted for early payment.
In the case of payment by check, credit card, or bank transfer, the goods will leave the seller’s premises once the funds have been received in the seller’s account.
SHIPPING COSTS
Shipping costs are calculated according to the rates set by the different carriers at the time of shipment.
They are calculated either on net weight or on gross (volumetric) weight if this exceeds the net weight.
Product dimensions are also taken into account.
If transport is organized by the customer, a flat fee of €25 excl. VAT will be applied for order processing, issuance of order documents, and coordination with carriers.
ADDITIONAL DELIVERY FEES
In the event of partial delivery requested by the buyer, shipping costs will be charged for each shipment.
If an appointment is required for delivery, an additional €15 fee will be added to the transport cost (carrier charge).
Appointments with a freight forwarder are charged €24 (carrier charge).
Deliveries to French islands incur an additional €17 charge (carrier charge).
Deliveries to other islands incur an additional €27 charge (carrier charge).
DROPSHIPPING
Each Dropshipping order includes a 25% discount (excluding promotions).
Additional management fees per Dropshipping file apply as follows:
• Orders under €100 excl. VAT + shipping: additional €20
• Orders between €100 and €350 excl. VAT + shipping: additional €15
• Orders between €350 and €499 excl. VAT + shipping: additional €10
• Above €499 excl. VAT: no additional processing fee; only shipping costs are charged
The buyer is responsible for delivery to their end customer.
In the event of a dispute, delivery delay, incorrect delivery address or contact details, or loss of parcels, the buyer undertakes to resolve the issue. The transport risk is borne entirely by the buyer.
If the carrier re-invoices additional charges following delivery to a private individual, these costs will be borne by the buyer (for example: customer absent, rescheduled delivery, etc.).
DROPSHIPPING PAYMENT TERMS
Each Dropshipping file includes a 25% discount.
ORDERS
Each order placed and validated on the B2B platform represents one processing file.
Any addition will require a new order.
To avoid errors and omissions, orders placed by phone or email are not processed.
BACKORDER MANAGEMENT
Backorders below €100 are not retained.
Above this amount, backorders are retained for six (6) weeks.
RETENTION OF TITLE
BOARDS SOURCE retains ownership of the goods sold until full payment of the principal amount and any ancillary charges, in accordance with French Law No. 80-338 of May 12, 1980.
In this respect, if the buyer is subject to judicial reorganization or liquidation proceedings, BOARDS SOURCE reserves the right to claim, within the framework of collective proceedings, the goods sold and remaining unpaid.
DISPUTES
Any dispute arising from the interpretation or execution of these agreements shall fall under the exclusive jurisdiction of the Commercial Court of Aubenas (07), France.
Our liability cannot be engaged in the event of improper use of our products.